Blog Posts

February 2, 2022

Synapse is Partnering with TrueAccord for Debt Management

Carla McMorris

The rapid growth of banking as a service (BasS) applications and the innovative services that they bring to market like customized credit cards and Buy Now Pay Later (BNPL), requires an equally modern understanding of debt management. 

At Synapse, we want our customers to have a great experience across their entire financial journey, including debt collection if that arises, that’s why we’re excited to announce a partnership with TrueAccord Corporation. TrueAccord is a digital-first debt repayment services company that makes debt collection a personalized, empathic experience. Our partnership will bring the best collection and recovery capabilities of TrueAccord to our partners and customers.

Synapse chose TrueAccord because we share a deep respect for customers. 

“We chose to partner with TrueAccord to add debt repayment services to Synapse’s BaaS ecosystem, because it aligns with consumer preference for a frictionless, digital-first financial services experience, especially when they fall behind,” said Sankaet Pathak, Founder & CEO of Synapse. “We want to ensure our customers have a good experience across all aspects of their financial journey, and providing that in collections is just as important for customer retention as it is in origination and servicing.”

TrueAccord’s Recover debt collection solution will service charged-off debt accrued through Synapse’s lending platform. Additionally, TrueAccord’s Retain solution for early-stage delinquencies will be available on a referral basis to the fintech partners in the Synapse ecosystem as an option to help get customers back on track with payments before they’re sent to collections.

“As a fintech company itself, TrueAccord knows the fintech business and customer better than most, especially in debt collection,” said Mark Ravanesi, CEO of TrueAccord Corp. “We speak the fintech language of consumer communication preferences, data and machine learning-driven technology, and no credit bureau reporting, offering customers a streamlined and hassle-free way to settle their debts and get back on track with their finances.”

With the best interests of our customers in mind, Synapse is excited to integrate TrueAccord’s personalized debt collection services. TrueAccord will help to ensure that if debt collection arises, our customers will have the best possible user experience.

To learn more about TrueAccord visit their website here. To learn more about our mission and our story visit the About Us page on our new site.

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Synapse is Partnering with TrueAccord for Debt Management

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Carla McMorris
February 2, 2022

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.